Problem Registering Horse
I have been trying to sort this out for about 2 weeks now and I have had no success.
I have a horse, Ocean Pearl's Bambi Bee #20790, who was registered as a thoroughbred on 2.0 before I purchased her. She is not on the approved horses list and she is listed as unregistered in the lookup tool. I tried to "re-register" her and it was rejected saying she was already registered. But she isn't..and I can't show her until this is sorted. She is not listed anywhere as registered except on the main site.
I have filled out a 2.0 Transfer error form, 2.5 error form, and a registration edit request form and so far I have not heard anything.
Is there someone I can contact to get this sorted?
The transfer error form is all you should have to fill out. Your horse is showing up as already registered when put through the Breed Committee/registration queue as we see the stamp on the profile...which means it is already registered somewhere. Maybe try the form again? I'm sure it was just a simple error (we are all humans, after all)
Edit - the raw list of the transfer error shows they haven't even gotten to looking at your horse yet, maybe just wait a bit?
Ok I will wait a bit and see what comes back on the transfer error form. I only filled that out a few days ago as I hadn't realized her registration from 2 weeks ago had been rejected. I originally tried submitting her for registration on the 17th and I just don't want to miss the next show
Yeah I understand that you don't want to miss any shows. The transfer error form can take a little while to go through sometimes, so just be patient - I'm sure it'll all be fine after that